Medical records, case-ready.
MedRex.ai combines experienced retrieval specialists with workflow automation to request, track, organize, and deliver medical records, billing, imaging, and supporting documentation through one transparent platform.
Medical + billing + imaging
One retrieval partner for the records behind the case.
From the first request through final delivery, MedRex is designed to reduce manual follow-up while giving legal teams better visibility into status, documents, fees, and next actions.
Medical & billing records
Managed outreach, authorizations, provider communication, fee handling, follow-up, and secure delivery.
Imaging & DICOM
Request radiology images and reports alongside the core chart so the record set stays connected.
Affidavits & certifications
Track certification requirements and supporting documents as part of the same request workflow.
Chronologies & summaries
Turn long record sets into structured timelines and review-ready outputs for faster case work.
Persistent follow-up
Escalations, provider touches, notes, and exceptions stay visible rather than disappearing into email.
Mass-volume programs
Standardize record collection across high-volume PI, mass tort, insurance, and enterprise matters.
Stop asking, “Where are the records?”
The MedRex platform is designed to expose meaningful operational detail—not just an “in progress” label.
| Time | Action | Owner |
|---|---|---|
| 9:14 AM | Fee invoice received | Automation |
| 9:18 AM | Fee threshold checked | MedRex |
| 10:02 AM | Provider follow-up completed | Specialist |
| 11:40 AM | Records received — QA started | Operations |
| 12:16 PM | Billing gap flagged | Quality |
From authorization to case-ready delivery.
A repeatable workflow for every request, with automation handling repetitive tasks and specialists owning exceptions, provider communication, and quality.
Submit
Upload an authorization, patient details, providers, and requested record types.
Retrieve
MedRex routes the request, manages forms, follows up, and tracks provider requirements.
Verify
Received material is checked for the requested scope, obvious gaps, and required supporting documents.
Deliver
Records arrive organized and ready for review, with optional summaries and chronology workflows.
“Retrieval should operate like infrastructure: visible, accountable, and built around what the legal team needs next.”
MedRex.ai platform philosophySee how MedRex fits your record workflow.
Walk through intake, request tracking, exception handling, delivery, and optional case intelligence.